Lip Care
Home     Lip Care   lip balm   balm balm   carmex lip balm   dr hauschka   natural ice   hauschka   burtsbees   herpecin   beeswax lip balm   All Tags
Home ›› Lip Care ›› Managent Of Kiehl's Malaysia Responds To Complaints
   
 You may find:
lip vitamins lip balm ; keychain lip balm holder pattern for embroidery machine ; what is the best lip balm ; balm Lip Gloss ; blizzard lip balm ; Gfe
 Popular Tags:
lip balm recipe | rocket balm | there is a balm in gilead | alterna hemp straightening balm | balm beach fence | snow white bee balm | tiger balm nail fungus | wrecking balm reviews | Gfe | Song There Is a Balm in Gilead
Managent Of Kiehl's Malaysia Responds To Complaints

Tag:lip balm supply connection lip balm | 38 Viewers| vonvonsinterests 2009-07-08 12:13:37 Publish:

In response to some of my readers' comments on poor customer service that they received from some of the SAs at certain Kiehl's outlets in Malaysia, the Management of Kiehl's Malaysia had called me up to express their regret over what had happened. The Management also sincerely apologized to those who had received poor service at their outlets.

The person-in-charge of Kiehl's Malaysia also briefly explained to me how they deal with complaints from customers. Not only do they have the SA concerned call up the customer personally to apologize but the Management does take stern action such as calling them up for counseling (a.k.a scolding) and even issuing them warning letters, etc.

So, my dear readers, please be rest assured that Kiehl's Malaysia takes customers' complaints seriously and every effort is being made by the Management to ensure good customer service is provided by every staff at all of their outlets. They would also like to thank you (my readers) for bringing up the issue of poor customer service by certain SAs to their attention because in this way, they could improve their customer service by giving better and proper training to their staff.

My dear readers, please do not be disheartened by some complaints of poor customer service at some Kiehl's outlets. They have promised to improve their service to everyone who goes into any of their outlets. So let's give Kiehl's a chance and the next time you see a Kiehl's outlet, do drop in and check out their products. (I am not paid to write this.) Personally, I am beginning to fall in love with some of their products which I shall review in time to come....just been pretty busy lately.




And coming up......

Vonvon will be co-organizing a party with Kiehl's for readers of Vonvon's Interests soon. I will post up the details once everything is finalized. I will have a slogan-writing contest to pick my guests and the guests MUST BE FOLLOWERS OF MY BLOG. SO DO FOLLOW MY BLOG NOW! And please note that my guests will attend the party as Vonvon's guests/readers of Vonvon's Interests! Please use the same ID as in the Followers's list when you leave your comment.

Stay tuned!
:))




P.s. See also some readers' comments here.




Comments:

huhuuh.. i also started to fall in love with this product..i just tried their sodium pca moisturizer and their lipbalm..and i also wud love to try next their Ultimate White Surface Moisturizer..after saw it in your blog..hihii ;)


Comments:

their lip balm is gooddd..instantly fall in love after 1st application hihi..wow i wish i could join this party..but i think no chance for me as gonna deliver soon...:( yea so surprised that their mgmt actually took it seriously ...so we shouldn't stop supporting kiehl's just becoz of one unpleasant SA ...we can always look for other SA :):)


Comments:

sh*t .. i suck in slogan writing .. guess i wont b invited hehehe ..


Comments:

Hi ms.iu,

Do review the Kiehl's products you have tried, yea....

Indeed, Kiehl's has lots of good products waiting to be discovered! :)


Comments:

Hi Lisa,

Yes, you are right! We should support brands/companies which really care for their customers. Keep up the good work, Kiehl's!

There are many other nice Kiehl's SAs out there. But I haven't tried their lip balm. Heard so many good stuff on their lip balm, and it seems their scent is very nice. I think if I am not mistaken, they are having some promotion with their lip balm. Gotta check it out!


Comments:

Hi Bryan,

Be cool!! You are already following my blog right?? Hehe...my blog followers will get top priority!


Comments:

wOw!! ehh I read review on their skincare somewher.. huhu.. i think they're good!


Comments:

Personally I have not tried Kiehl's product yet, but I heard so much about their lip balm. I also did not take advantage of their sampling promotion to try out any products *sad*.

I'm looking forward to your Kiehl's party! I am already a follower (As u can see my sexy pose pic... in there). Please update me :)

Seriously interested after reading how they attend to complaints by you & lisa. Especially amazed at their apology gift basket to Lisa, you hardly see companies giving generously these days. IMHO, a little generosity goes a long way.

Take note all retailers. Customers know when you stinge, and they will in term stinge too.


Comments:

Hi Syaz,

I love their bath and body products more!! ;))


Comments:

Hi Miu,

Their sampling promotion is ongoing...'try before you buy' is a permanent feature in their outlets, well, unless you meet with horrible SA like the one Lisa encountered. But I think after I highlighted this, all the SAs shouldn't be so stingy with samples anymore. After all, it's company's policy to give out samples!

Yea, I am so surprised by the huge apology gift basket that Lisa received.

Yep! I agree with you! TAKE NOTE RETAILERS!!!


Comments:

Woo hoo... A Kiehl's party? I want to go!

How do i become a follower? Or am i one already? Not very sure.

Have not tried their lip balm! I wonder if it's better than normal Vaseline? Are their glosses just as good?

I hope Kiehls' keeps it up and building relationships with customers.

abby


Comments:

Hi Abby,

Go to the Followers list on the side bar on the right. Click "Join this site". Alternatively, if you have a Blogger account, follow my blog in your reading list and I should be able to see your name in my followers' list.

You are really a big fan of Kiehl's, aren't you? ;)

I haven't tried their lip balm either. Heard it's really good and read raves on their scented lip balm, esp the mango scent!

Kiehl's.....*hint hint* ;)


Comments:

Hey Vonvon,

Ah! I am now a follower! Never knew about it. It's like the mailer thing right? Where they send ya updates when there are any?

Not a fan. Just learning about new brands. And interested to experience workshops since i have never been to one before.

Ooo...cool! Mango! I like!*hints along* haha...

Keep us posted dear!

abby


Comments:

Thank you, abby. I saw your name in the list already.

I will announce the party details soon....

Yahoo: lip balm Managent Of Kiehl's Malaysia Responds To Complaints lip balm supply connection
Google: lip balm supply connection Managent Of Kiehl's Malaysia Responds To Complaints lip balm
Post your comment about:    Managent Of Kiehl's Malaysia Responds To Complaints

   

Topics: Lip Care
All Contents was collected by orders.If you have any problem please Click Me © 2008 Lip Care Time 0.099777 S(s).Query 5.