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Managent Of Kiehl's Malaysia Responds To Complaints
The person-in-charge of Kiehl's Malaysia also briefly explained to me how they deal with complaints from customers. Not only do they have the SA concerned call up the customer personally to apologize but the Management does take stern action such as calling them up for counseling (a.k.a scolding) and even issuing them warning letters, etc. So, my dear readers, please be rest assured that Kiehl's Malaysia takes customers' complaints seriously and every effort is being made by the Management to ensure good customer service is provided by every staff at all of their outlets. They would also like to thank you (my readers) for bringing up the issue of poor customer service by certain SAs to their attention because in this way, they could improve their customer service by giving better and proper training to their staff. My dear readers, please do not be disheartened by some complaints of poor customer service at some Kiehl's outlets. They have promised to improve their service to everyone who goes into any of their outlets. So let's give Kiehl's a chance and the next time you see a Kiehl's outlet, do drop in and check out their products. (I am not paid to write this.) Personally, I am beginning to fall in love with some of their products which I shall review in time to come....just been pretty busy lately. And coming up...... Vonvon will be co-organizing a party with Kiehl's for readers of Vonvon's Interests soon. I will post up the details once everything is finalized. I will have a slogan-writing contest to pick my guests and the guests MUST BE FOLLOWERS OF MY BLOG. SO DO FOLLOW MY BLOG NOW! And please note that my guests will attend the party as Vonvon's guests/readers of Vonvon's Interests! Please use the same ID as in the Followers's list when you leave your comment. Stay tuned! :)) P.s. See also some readers' comments here. Comments: huhuuh.. i also started to fall in love with this product..i just tried their sodium pca moisturizer and their lipbalm..and i also wud love to try next their Ultimate White Surface Moisturizer..after saw it in your blog..hihii ;) Comments: their lip balm is gooddd..instantly fall in love after 1st application hihi..wow i wish i could join this party..but i think no chance for me as gonna deliver soon...:( yea so surprised that their mgmt actually took it seriously ...so we shouldn't stop supporting kiehl's just becoz of one unpleasant SA ...we can always look for other SA :):) Comments: sh*t .. i suck in slogan writing .. guess i wont b invited hehehe .. Comments: Hi ms.iu, Comments: Hi Lisa, Comments: Hi Bryan, Comments: wOw!! ehh I read review on their skincare somewher.. huhu.. i think they're good! Comments: Personally I have not tried Kiehl's product yet, but I heard so much about their lip balm. I also did not take advantage of their sampling promotion to try out any products *sad*. Comments: Hi Syaz, Comments: Hi Miu, Comments: Woo hoo... A Kiehl's party? I want to go! Comments: Hi Abby, Comments: Hey Vonvon, Comments: Thank you, abby. I saw your name in the list already. Google: lip balm supply connection Managent Of Kiehl's Malaysia Responds To Complaints lip balm |
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